Wi-Fi Calling is broadly available in the United States and other countries. Most smartphones in 2020 support Wi-Fi Calling. Ultimately, however, it’s up to your cellular carrier whether it works in your area. To turn on Wi-Fi Calling on your iPhone:

On Android, the process of turning on Wi-Fi Calling varies by the software version. For most users, you should go into the Settings, then search for “Wi-Fi Calling,” then turn the setting ON under the Wi-Fi settings for your mobile device. If Wi-Fi Calling is available in your phone and current location, you’ll see Wi-Fi after your carrier name in the status bar. Then your calls will use Wi-Fi Calling. Keep in mind, as an end-user, you don’t determine whether calls use Wi-Calling or cellular. If both options are turned on and available, the system will decide which one is best at a given time and use it. 

What About Emergency Calls?

In an emergency, your smartphone can assist personnel with finding you,  regardless of whether you enable Location Services. Ideally, you should include an emergency address on your phone, by following specific directions from your carrier. You can add your emergency address and learn more about emergency calls, by following these instructions:

Like with regular calls, your iPhone will determine whether to use a Wi-Fi Connection or cellular to make an emergency call.

Making and Receiving Wi-Fi Calls

You are now ready to make and receive Wi-Fi calls on your iPhone or other mobile devices.

From iPhone

To make a call using Wi-Fi Calling on your iPhone:

On Another Device

If you have more than one device tied to your iCloud account and at least one of those devices is an iPhone, you can make Wi-Fi Calls on different devices. Before doing so, however, you must first indicate that you allow calls on other devices using your iPhone. To set up other devices for calling, cellular or otherwise:

Next, you need to allow Wi-Fi Calling on those other machines. To do so:

Finally, you need to make sure FaceTime is ready to go on your other device(s):

On your iPad or iPod touch, go to Settings > FaceTime. Then turn on Calls from iPhone.On your Mac, open the FaceTime app and choose FaceTime > Preferences. Then turn on Calls from iPhone.

FaceTime Audio is automatically turned on for Apple Watch when it’s set up on iPhone. To make a call on iPad, iPod touch, or your Mac:

Troubleshooting

If Wi-Fi Calling isn’t working through your iPhone, make sure your cellular carrier supports it. Also, install the latest software versions on all of your devices. To make a call on Apple Watch:

Receiving Calls

When you receive a call through Wi-Fi, you answer it just as you would a regular call with cellular. Simply answer the call and enjoy it! For troubleshooting, follow these steps, waiting two minutes before you jump to the next:

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